Purchase and Return Policy

 

1. Purchase Terms and Conditions:

By making a purchase at Sleep Shop Mattress Stores, customers agree to the terms and conditions outlined in this Purchase Policy.

All sales transactions are subject to availability, acceptance, and confirmation by Sleep Shop Mattress Stores.

 

2. Final Sale Items:

All sales on clearance merchandise are final. Customers should carefully inspect clearance items before purchase as returns or exchanges are not permitted.

Additionally, all sales on outlet, display, floor models, and pre owned items are final and non-refundable.

 

3. Return and Exchange Policy:

All bedding (including mattresses, foundations, adjustable bases, pillows, and other products) is ineligible for refund or exchange once it is delivered and accepted in the customer's home or leaves the store on a customer pick-up.

      

4. Sales Tax Responsibility:

Customers are responsible for any applicable sales or use tax on their purchases. Sales tax calculations provided during the online purchase process are estimates, and the actual tax amount will be determined at the time of product checkout.

 

5. Shopping Cart Security:

Sleep Shop Mattress maintains a PCI compliant shopping cart to ensure the security of customer payment information. Customers agree to abide by the terms and conditions of their cardholder agreement when making purchases using major credit cards.

 

6. Rebates and Discounts:

Customers may have the opportunity to save on purchases through rebates and discounts offered by manufacturers or buying groups. These offers are subject to specific terms and conditions set by the rebate sponsor and processor.

 

7. Contact Information:

For inquiries regarding purchase policies, customers can contact Sleep Shop Mattress Stores at info@sleepshopmattress.com/801.997.6633.

 

8. Exceptions to Final Sale Policy:

There are no exceptions to the final sale of products. If a product is defective because of manufacturing, workmanship or materials,  customers should refer to the Warranty Policy for information on warranty coverage and claim procedures of the appropriate manufacturer.

 

9. Customer Responsibility:

Customers are responsible for reviewing product details, warranty information, and purchase policies before completing a transaction at Sleep Shop Mattress Stores.

By proceeding with a purchase, customers acknowledge and agree to comply with the terms outlined in this Purchase Policy.